"What a crazy few months! I must say I feel incredibly grateful to have such a wonderful team, including all our admin and marketing team members who have helped us stay positive, motivated and progressing as a company through a really tough time.
I also have to say a massive thank you to all our wonderful clients who have kept each one of us going! To feel so supported has been a real gift and we can’t wait to get back in clinic and do what we love best…helping you feel better!"
Tanya
COVID-19 Procedures to keep you safe during your visit.
In order for us to create a safe environment for both you and our therapists we are continuing with COVID-19 protocols that are in line with our governing bodies guidance.
Please read through this carefully and let us know if you have any questions at all.
Clients:
Before arriving for your appointment
4 hours before your appointment you will be emailed a COVID-19 screening form. This will cover whether you or any member of your household have symptoms of COVID-19, or whether you or any member of your household have been advised to self-isolate.
Please bring your own clean towel (bath towel size). We can supply a disposable towel if needed.
Before arriving for your appointment
Please ensure you arrive at your exact appointment time. We won't be able to let you in the premises while cleaning takes place.
You will be required to wait outside the front door, your therapist will come and collect you.
Face masks will be available outside the treatment room for you to wear if desired
Please use hand sanitiser (will be provided) before entering the premises
Before entering the premises the therapist will take your temperature
The therapist will then take you into the treatment room
In the treatment room
You’ll need to put your removed clothing into a plastic box in the treatment room
If you are wearing a face mask please feel free to remove this before lying face down on the couch
Please sanitise your hands before leaving the premises
Additional Cleaning - our therapists will be cleaning all touch point areas in between appointments and conducting a deep clean at the end of each day.
Therapists:
Your therapists will be wearing a face shield throughout your appontment.
They will be washing their hands before, after and in between appointments
Although not possible during hands on treatment, at other times (consultation, exercise advice etc) every effort shall be made to maintain social distancing
If our therapists or any members of their household has symptoms of COVID-19 or they have been contacted by the Test and Trace team and advised to self-isolate, they shall self-isolate in accordance with Government Guidelines, along with all household members, and arrange testing to be conducted. They will inform you of appointment postponement. They will be in contact to rearrange appointment once test results have been confirmed and/or their period of isolation has been completed.
Thank you so much for your patience and support.
COVID regulations require us to put breaks to clean in between each client so we are unable to fit as many people into one day as before.
We will try our hardest to ensure everyone gets an appointment as soon as possible but please bear with us.